Maintenace Services

Companies nowadays rely on technology more than ever. They have multiple business locations throughout the country or the world. Staffing each office with top IT professionals can be a serious challenge. Whether your headquarters is located on the anywhere and you need occasional support or you are opening or moving office locations, TTC’s engineer team will help your business reach its full potential and overcome problems associated with technology

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Certified Engineers

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24/7/365 Support

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Customized Solutions

Type of services

SCHEDULED ON-SITE SUPPORT

Regular scheduled maintenance is one of the most essential on–site support services provided by TTC Infotech. Rather than waiting for a problem to develop before seeking technical support, let our certified technicians provide ongoing troubleshooting to prevent problems before they occur. With monthly maintenance, your IT systems will work better for you with greater reliability and fewer interruptions. Our experienced and courteous IT engineers will ensure that your security definitions are current, your operating systems, software, and networks are up to date, and your technology solutions are enhancing your core business processes.

Scheduled maintenance with an on–site support engineer allows your staff to devote their time and attention to growing your business rather than dealing with your technology.

Planned monthly maintenance is particularly important for small to medium businesses that do not have a IT staff available to consistently monitor the state of a company´s computer systems. We can also work in partnership with your company´s IT professionals to manage ongoing tasks to free them up for other activities.

Depend on your requirements or your IT systems, we can scheduled once per week or once per two weeks onsite support to check your IT systems for troubleshooting and predictable hardware failures . Also if there are any incident issues arising in the course of work, we will remote or send engineers to to handle with unlimited number of times.

IT OUTSOURCING

With TTC Onsite support, you are assigned a highly experienced team of engineers dedicated to serving your business.

Our IT engineer quickly become familiar with your company’s needs. They know your business. They know your goals. Best of all, they know your IT infrastructure. IT engineer is available at all times to keep your IT system running at optimum levels.

Short or Long term outsourcing agreement

HOURLY SERVIES AS NEEDED

The cost of hiring a full time IT engineer can be not suitable. A small or medium sized business doesn’t have that kind of capital, especially if they’re just starting to grow. When it comes to the dependable IT support you’re going to need regardless of your price range, that’s how TTC service can help today. We offer a professional and friendly team of experts to help with your everyday hourly IT services.

When you need help with your IT services, TTC can provide you with the following benefits:

Software training and support – Not only are we there when your business needs help recuperating from a disaster, we can help train your team to help prevent the next one

Help with absolutely anything – From broken computers, printers, servers, applications to the design and configuration of networks, we’re there for your IT needs

No extra charges – Our hourly rate is all-inclusive and does not include any travel time charges in Ho Chi Minh City.

ON-SITE SUPPORT SERVICES FOR LARGE PROJECTS

Onsite support services for large projects is one of our specialties at TTC. Whether you are a small company with no in–house IT technicians or an enterprise–level business that needs extra assistance for a big roll–out of new technology, contact TTC to schedule service with an on–site support engineer. We can help you expand your technological capabilities by designing and installing new hardware, software, servers, networks, and connections. We can take care of upgrades to your existing systems such as installing new memory and hard drives or helping your company take advantages of the benefits of virtualization. TTC also offers expert management of large IT projects, relocation services, file transfers, and data migration.

Let us be your trusted technology partner!

TTC SERVICE TEAM IS A BLEND OF IT ENGINEERS WITH VARIOUS COMPETENCIES TO KEEP YOU UP AND RUNNING:

TECHNICAL SERVICES MANAGERS

responsible for technical quality of service on your behalf at all levels.

ENGINEERING TEAM

capable of analysis and solution of your network problems

PRIMARY ENGINEER

Knows your needs, becomes a familiar face around your company.

ACCOUNT MANAGER

your ultimate coordinator of resources, scheduling, billing and services.

Having secondary Engineer

so you are never without the technical assistance you need.